Accreditation of medical travel agents – LaingBuisson News


Global Healthcare Accreditation (GHA) now offers a certification program for medical travel agents.

Medical travel agents have played an important role as intermediaries between patients and health care providers for many years. For many patients, the agent is the primary motivator or reason why a patient chooses a specific destination provider.

But in most countries, medical travel agencies aren’t regulated, so it’s not always easy for patients to distinguish between a high-quality experience and partnerships and one that may have a website. impressive but inexperienced or worse, not focusing on the best of the patient. interests.

GHAs Medical Travel Facilitator Certification focuses on validating the ability of medical tourism agencies to provide customers with appropriate services that improve patient safety and experience throughout the patient’s medical journey, based on the company’s business model.

Their services include providing medical provider information, managing travel logistics, and ensuring a smooth care journey.

Medical Travel Facilitator certification is conducted online, includes access to training, and assesses an agent on 15 key competencies, including business ethics, sustainability and quality improvement, financial transparency, customer services, monitoring of contracts and agreements, and risk management, which emphasize a company’s ability to deliver quality services.


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